Overall Satisfaction with Bloomfire
OMG uses Bloomfire as a knowledge base for its 400+ resellers. We have more than 1500 documents, files, slide decks and videos as well as certification series, product sample series and more. It helps our resellers quickly find what they need, keep our knowledge base updated, and assure quality across the board.
- Posts are displayed in magazine format by most recent.
- Searches are accurate and help people find what they need.
- Series are like playlists and help to assure that the right people get the right content.
- None I can think of.
- New Partners ramp up more quickly with more knowledge and don't require as much hand-holding in the early stages of their tenure.
- This frees up coaches and CSR's to work on other important business.
- New partners LOVE how easy it is to navigate Bloomfire and find what they need.
Do you think Bloomfire delivers good value for the price?
Are you happy with Bloomfire's feature set?
Did Bloomfire live up to sales and marketing promises?
Did implementation of Bloomfire go as expected?
Would you buy Bloomfire again?
We require all of our partners/resellers to become certified and that involves completing close to 80 files, documents, decks and videos. These are all part of a "certification" series which appears as a playlist and we can make sure that each partner has completed each of these files.
Do not like to use
Difficult to use
Requires technical support
Not well integrated
Slow to learn
Feel nervous using
Lots to learn