Overall Satisfaction with Bloomfire
OMG uses Bloomfire as a knowledge base for its 400+ resellers. We have more than 1500 documents, files, slide decks and videos as well as certification series, product sample series and more. It helps our resellers quickly find what they need, keep our knowledge base updated, and assure quality across the board.
- Posts are displayed in magazine format by most recent.
- Searches are accurate and help people find what they need.
- Series are like playlists and help to assure that the right people get the right content.
- None I can think of.
- New Partners ramp up more quickly with more knowledge and don't require as much hand-holding in the early stages of their tenure.
- This frees up coaches and CSR's to work on other important business.
- New partners LOVE how easy it is to navigate Bloomfire and find what they need.
Do you think Bloomfire delivers good value for the price?
Yes
Are you happy with Bloomfire's feature set?
Yes
Did Bloomfire live up to sales and marketing promises?
Yes
Did implementation of Bloomfire go as expected?
Yes
Would you buy Bloomfire again?
Yes
Using Bloomfire
Pros | Cons |
---|---|
None | Do not like to use Unnecessarily complex Difficult to use Requires technical support Not well integrated Inconsistent Slow to learn Cumbersome Feel nervous using Lots to learn |
- Contribute content.
- Create a series.
- Search for content.
Yes, but I don't use it