Bloomreach is a great CRM platform
October 14, 2025

Bloomreach is a great CRM platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach - The Agentic Platform for Personalization

In our CRM team we use Bloomreach to enhance the customer journey from aquiring to retaining. Thanks to Bloomreach we are able to engage our customers using omnichannel campaigns that target key touchpoints. Through Bloomreach we deploy newsletters, transactional e-mails, direct mail, webplayers and much more.

Pros

  • Scenario building
  • Easy to read and learn UI
  • Automating routine campaigns

Cons

  • dashboards
  • Improved LTV of customers
You can directly open a ticket through Bloomreach itself or use the official Bloomreach slack

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Yes

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

Bloomreach is a great all in one CRM tool that has a ton of feature but is also easy to pick up.

Bloomreach - The Agentic Platform for Personalization Feature Ratings

9.3
WYSIWYG email editor
Not Rated
Dynamic content
10
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
10
Mobile optimization
Not Rated
Email deliverability reporting
9
List management
Not Rated
Triggered drip sequences
Not Rated
Not Rated
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
Not Rated

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