Bloomreach - The Agentic Platform for Personalization - the one-stop-shop for all things targeting and personalisation
Updated November 18, 2025

Bloomreach - The Agentic Platform for Personalization - the one-stop-shop for all things targeting and personalisation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach - The Agentic Platform for Personalization

We use Bloomreach - The Agentic Platform for Personalization as a one-stop-shop for all things customer journeys, comms and personalisation. It enables us to intelligently segment and target customers across multiple marketing channels easily. Giving us the ability to test and measure incrementality around how these segments, journeys or personalisation work. Which ultimately have shown to improve customer performance and experience.

Pros

  • Segmentation
  • Recommendations
  • Personalisation
  • Testing
  • Reporting

Cons

  • Reporting
  • Platform Customisation
  • Alerting
  • Improving revenue per customer
  • Giving customers a more personalised journey
  • Improving AOV
  • Improving marketing consent (Email, SMS, Push)
Very good support that can be accessed through a instant live chat within the platform
Loomi AI has enhanced our workflow especially within the recommendations realm as the intelligence of Loomi power the recommendation engine to be the most optmised for the customer.
Way more user-friendly, feature-heavy and fitting into our overall business and customer goals.

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Yes

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

No

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

Yes

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

Bloomreach - The Agentic Platform for Personalization is a perfect solution if you want to be able to target all your customers efficiently across multi touchpoints under one roof. Giving the ability to segment and create customer scenarios/journeys with full automation that improves performances and general efficiency.

Bloomreach - The Agentic Platform for Personalization Feature Ratings

6.1
WYSIWYG email editor
4
Dynamic content
7
Ability to test dynamic content
8
Landing pages
6
A/B testing
8
Mobile optimization
4
Email deliverability reporting
7
List management
5
Triggered drip sequences
6
5.5
Data quality management
8
Automated sales alerts and tasks
3
8.0
Calendaring
6
Event/webinar marketing
10
4.0
Social sharing and campaigns
4
6.7
Dashboards
7
Standard reports
7
Custom reports
6
6.8
API
9
Role-based workflow & approvals
6
Customizability
5
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
7

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