A powerful hosting service with solid performance
Bruce Emmerling | TrustRadius Reviewer
September 08, 2017

A powerful hosting service with solid performance

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bluehost

Bluehost was used to host to Wordpress site for our organization. It offered fairly fast speeds, support for CMS packages with its Cpanel, and a great many options for tailoring the site. It was used as a front end website and blog for our members as well as visitors. We needed a solution for web hosting that would be solid uptime and at least average performance without hiccups. Essentially we needed a reliable service which Bluehost generally provided.
  • Bluehost worked very well with Wordpress, Joomla, Drupal, and other CMS packages.
  • Installing functions and features through the Cpanel was very easy with Bluehost.
  • Bluehost provided solid uptime performance without too many hiccups.
  • Bluehost provides extensive options for different server needs
  • Bluehost could improve its customer service offerings.
  • The host company needs to improve its cost effectiveness.
  • While Bluehost offers good security, it has some security breaches over the past year.
  • Overall Bluehost had a good impact on our operations in terms of providing solid operations without periods of downtime.
  • Bluehost provide a secure environment to accept transactions that could be trusted by clients and supporters.
  • Bluehost offered a number of different server options, making it a platform that could scale up with our needs.
We have used other hosting systems such as HostGator and GoDaddy. We had security problems with GoDaddy and HostGator had performance difficulties. With Bluehost we were able to get a solid, secure hosting service overcome our security and performance concerns. While GoDaddy might offer less expensive services, there would be extra charges down the line that added to our service charges.
Drupal, DreamHost, 1&1, WordPress, Joomla!, Microsoft Office 365, Check Point Endpoint Security, Norton Internet Security, Symantec Norton Security Premium, Adobe Captivate, Adobe Photoshop, Adobe Illustrator CC, 8x8 Virtual Office Enterprise Suite, Cisco Cloud Web Security
Bluehost is really well suited for hosting a CMS site such as a Wordpress blog or Drupal commercial site. It really excels at CMS packages and features. On the other hand, it is a bit less supportive for new users that only need a limited website or service. It can also be a costly service when compared to other hosting company offerings. While it offers solid performance on average, other hosting companies may offer faster server performance. Since its customer service has become less than helpful, less experienced site managers may want to look elsewhere.

Using Bluehost

Overall Bluehost had a good interface through Cpanel but it wasn't the best for beginner webmasters and those that might need technical support. It was also a little cumbersome to obtain technical support.
ProsCons
Like to use
Technical support not required
Consistent
Convenient
Feel confident using
Familiar
Difficult to use
  • Setting up a CMS site such as a Wordpress platform
  • Installing new site features through Cpanel
  • Setting up security measures to help protect a site
  • Obtaining customer service through chat
  • Dealing with the yearly renewal process
  • The need to purchase additional services