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One-Stop Website Solution
November 07, 2019

One-Stop Website Solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bluehost

We hold an annual education conference and use Bluehost (and their tools) for creating, maintaining, and hosting our site. Their "all in one" approach lets us set up a custom domain, build the website, and track visitors. Being able to manage everything from one place has simplified the entire conference experience for the people who manage the event.
  • Customer service/tech support is simply top-notch. Being able to pick up the phone, get help, and not get charged for it is rare in the tech-support world.
  • Their Dashboard/C-panel has a wide selection of popular tools and options to make website design and all that goes with it very easy. Lots of choices; they are more than a simple hosting service.
  • Keeping their tools up-to-date. I never have to worry about upgrades or having the latest features; it just happens automatically!
  • Although their upgrades are generally awesome, when the GUI changes, it can be a challenge to find what you are looking for (i.e. "where did that go?").
  • It might be nice to have a "simplified" view for new users; the number of options can be overwhelming for someone not familiar with web development/hosting.
  • Because of their level of service and support, we were able to create our web presence in-house without the need to hire an external firm or consultant. Consequently, Bluehost has more than paid for itself.
  • The efficiency of the all-in-one solution means our web person doesn't have to spend time logging into different sites and managing different accounts, and the business office only has to pay one vendor.
Bluehost is more expensive, but they offer a more complete set of tools and seem far better equipped to handle WordPress sites. We wanted the ability to grow our site if necessary and felt Bluehost offered more potential than GoDaddy for long-term support.
It is so nice to be able to get free phone support; not that common these days! When we do call, they are usually able to resolve the issues within a few minutes.

Do you think Bluehost delivers good value for the price?

Yes

Are you happy with Bluehost's feature set?

Yes

Did Bluehost live up to sales and marketing promises?

Yes

Did implementation of Bluehost go as expected?

Yes

Would you buy Bluehost again?

Yes

Bluehost is well suited for a person or organization looking for an all-in-one solution for having a web presence. Both new and experienced users can take advantage of their tools at a very reasonable investment of time and money. They are dependable regarding "uptime" and provide first-rate customer service and tech support. Trying to cobble together all that they offer from separate vendors would be a tremendous waste of effort; Bluehost has it all!