Great Video Conferencing Solution for All Needs
Anonymous | TrustRadius Reviewer
November 07, 2018

Great Video Conferencing Solution for All Needs

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

It’s being used across the whole organisation for our internal and external communication. All calls are now video calls as it helps globally disperse teams work closer together. I use it only a daily basis to speak to different teams around the company and external stakeholders too.
  • Open source heritage is strong and the company is always interested in feedback on how to improve the platform
  • Seems to be more reliable than others out there, works across more browsers/OS
  • Great mobile app
  • The app can ‘intelligently’ pick up BlueJeans calls from your calendar and link you to upcoming calls, but it doesn’t work half the time.
  • External users have more difficulties with the platform that our company, where we use it all the time. Might be that people are unfamiliar with it in comparison to other, larger providers.
  • Sometimes have difficulties with connection, particularly when using video/screen sharing (despite being on good internet connection). Rare occurrence.
  • Way more face-to-face conversations, bringing teams together.
  • Better internal and external meetings, more interactive with video.
  • Increased our external communication through different mediums.
Have not looked at many other competitors but by using Webex and GoToMeeting on a somewhat regular basis for other meetings, I know they are awful in comparison to BlueJeans.
Pretty straightforward, but I have joined thousands of meetings. Probably not as easy for first time users, but the lack of different installations/plugins helps.
No real impact as the calendar integration doesn’t work too well. So I rely on normal calendar invites and not an integration with BlueJeans.
Well suited for those that want easy to use, reliable video conference. That could be for internal team conversations, external calls with clients - even large scale events (I have seen it used with over 8,000 users on the line at once).

BlueJeans Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
6
Mobile support
9
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
5
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10