Item: BlueJeans Meetings (discontinued)
Rating: 9
Author: Mauro Osvaldo Sepulveda Gutierrez

Use Cases and Deployment Scope

We have been using Bluejeans over than 3 years, we selected this solution especially for the capability to interconnect with other devices from different vendors by H.323 connection. We use the option for room systems and it works very well. We also think BlueJeans is a good option for businesses that don't have a hard infrastructure for meetings because you only need a web camera and a simple microphone to achieve excellent call quality. We deploy this solution for the entire company and we are very satisfied with it. we have 5 accounts and the IT department manages these accounts and create the meetings when the users need it. This solution has many features like screen sharing, recording meetings and join PSTN audio. In general, it is a good choice for a web conference solution.

Pros and Cons

BlueJeans has excellent quality audio, when you join PSTN + VoIP the quality still excellent.
BlueJeans has a good advantage by allowing an Interconnection with multiple vendors by H.323
The Service is always up in the more than 3 years we have been using the solution.

I think the app has stopped being so intuitive over the years
The quality of the video is good but sometimes it takes a few minutes to adjust the quality
I think it would be a great idea if BlueJeans develops its own hardware, camera, microphones, etc.

Return on Investment

Capability to connect with offices that don't have video conference infrastructure
Better communication between our offices
Better quality of voice and video than we had

Alternatives Considered

Cisco WebEx Room Series (formerly Cisco Spark Room Series), Zoom and Vidyo

We needed a platform to help us connect with our remote offices by H.323 connection, and the other solutions only offered video connections by webcams, but our infrastructure is based on polycom. We needed to integrate with a solution to include offices where we don't have an infrastructure, so we decided that BlueJeans was the better option for us.

Usability

We use this platform every day, the end-user experience is really good. The solution was adopted easily in the company because it is very intuitive and easy to handle. We use this tool with clients too and the feedback that we receive about this platform is good. They make comments like, "connected to the meeting easily," or "the quality of the audio is very good."

Likelihood to Recommend

A good scenario is when you don't have a video conference infrastructure in all your offices and you need to join them together. In this case, BlueJeans can join them with good quality. A less appropriate scenario is when you have all your infrastructure based on only one vendor. I think in this scenario BlueJeans is not a good solution.

Bluejeans: excellent option for web conferences.

Overall Satisfaction with BlueJeans