User Friendly Bold Chat
January 17, 2019

User Friendly Bold Chat

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bold360

Bold360 is used to communicate questions and solve problems within the company.

Pros

  • Canned messages to speed up your typing
  • Shows a pop up that is hard to miss when you get a new chat
  • User friendly

Cons

  • Automatically logs us out when not being used
  • I am at the user end so I do not have the numbers on this type of thing.
Skype for Business (formerly Lync), Avaya
In my opinion, face to face is much better when dealing with the public and not well suited for chat software. When dealing with inter-office communication (even within many states and offices) it is well suited.

Comments

More Reviews of Genesys DX (discontinued)

  1. Home
  2. Live Chat Software
  3. Genesys DX (discontinued) Reviews
  4. User Review of Genesys DX (discontinued)