Overall Satisfaction with Bomgar
Bomgar is being used daily by IT, HR, Finance and other parts of the Boise State organization. It allows us to chat with customers, see what is on their screen and quickly resolve issues.
- Go for full integration and not just stand alone
- I would like to be able to brand it to multiple departments
It is so easy, quick and simplistic compared to the other tools that we tried out. It simply works.
Ask about on premise versus cloud hosted.