Bomgar is Efficient and Effective
July 22, 2018
Bomgar is Efficient and Effective
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise Licensing
Overall Satisfaction with Bomgar Remote Support Software
Bomgar Remote Support Software is used by our department to support ourselves and a handful of other department scattered across campus. This is extremely helpful when the issue is urgent and requires immediate attention or there is bad weather that would make the trek across campus difficult or otherwise unpleasant.
Pros
- Bomgar is easy to use and sessions can be initiated by the user or the technician.
- Bomgar is compatible with a wide variety of devices and most devices can be Bomgar'd to and Bomgar'd from.
Cons
- I have no complaints with this product.
- Bomgar Remote Support Software has improved our response time to issues and increased our overall level of support across the different departments we support. It is convenient for both the technician and the end user when trying to resolve issues quickly.
Comments
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