My bonita's review
March 14, 2016

My bonita's review

DaviD EL-BAZE | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bonita BPM

We are using it for dispatching leads between salers

Pros

  • Interfacing our CRM with Bonitasoft APIs
  • Modeling simple business processes

Cons

  • The studio is very heavy
  • The portal is a handicap for users. Takes too many steps to complete a task
  • Why did they not implement gmail authentication?
  • Processes that were not automated have improved
  • High reactivity
  • The decision to change process is easier to make
This is an open source project.
We have a good contact with commercial/technical staff
Bonita is powerful tool for implementation of process.

Bonita Platform Feature Ratings

Process designer
6
Process simulation
4
Business rules engine
6
SOA support
Not Rated
Process player
7
Support for modeling languages
Not Rated
Form builder
5
Model execution
5
Social collaboration tools
5
Dashboards
5
Standard reports
5
Custom reports
5
Content management
4

Comments

  • Delphine Coille | TrustRadius Reviewer
    Hi David, I would like to thank you for sharing again your feedback about Bonita BPM. I know you are using our solution intensively, so it's always a pleasure to hear from you, and I'm happy to see that Bonita helped you improve your processes with automation. We are aware you've had performances issues and we apologize for the inconvenience. We hope that now, with the help of our support team, those issues are an old story. Here is some more information regarding Gmail authentication. Our solution has been designed to be open and flexible and let you implement any kind of authentication. For now, Gmail authentication is not provided simply because the demand for it is quite low. However, it can be implemented with the help of our Professional Services team, as we have already implemented it for another customer. I also see that you find the Portal isn't especially user friendly. I'm pleased to tell you that our Engineering team, with our customers and usability specialist, are working on a new version of the Portal task list, which makes it much easier and quicker for users to use it and perform tasks. If you are interested in participating in our beta test program, I will be happy to share it with you in advance and get your feedback. Feel free to contact me at customer.success@bonitasoft.com Best regards, Delphine from Customer Success Team

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