October 24, 2019
Score 9 out of 10
Overall Satisfaction with Booker
Booker is used as our primary appointment scheduling tool, as well as a communication channel for staff and technicians to review important case notes about patients. It is accessed by the entire organization and solves our initial booking issues (we used Google Calendar).
- Notifcations to patients and alerts for technicians
- Comprehensize point of sale system
- One of a kind marketing platform that is cohesive
- It is a little cumbersome to use and lacks innovation, like a traditional CRM. Keep in mind, this isn't what it's striving to be.
- Chat feature for customer support.
- Old school feel for a new school business.