Item: Booker
Rating: 9
Author: Eric Frazier

Overall Satisfaction with Booker

Use Cases and Deployment Scope

Booker is used as our primary appointment scheduling tool, as well as a communication channel for staff and technicians to review important case notes about patients. It is accessed by the entire organization and solves our initial booking issues (we used Google Calendar).

Pros and Cons

Pros

Notifcations to patients and alerts for technicians
Comprehensize point of sale system
One of a kind marketing platform that is cohesive

Cons

It is a little cumbersome to use and lacks innovation, like a traditional CRM. Keep in mind, this isn't what it's striving to be.
Chat feature for customer support.
Old school feel for a new school business.