Great for Organization - Bad for Syncing
September 05, 2021

Great for Organization - Bad for Syncing

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Box

We use Box to share hundreds of files throughout many projects. It allows us to keep everything in one place for a project, and be updated [in] real-time for everyone who is a part of that project. Using Box has helped our company keep everything up to date, while also cutting out the fat from data storage. We also use the functions [as] the online excel sheet to keep price lists up to date with our vendors, and those can be updated real-time which helps save time for everybody.
  • Sync online folders onto a computer, to be used by the file explorer as if it were a local folder.
  • Keep online data up to date according to what other users have edited within those files.
  • Allow backup of local data easy.
  • The sync could explain what is being done in a more detailed way, I've had to "unsync" and resync things multiple times before to get it set upright.
  • Folders that appear in the file explorer sometimes say nothing's in them if they haven't loaded the folder yet. That can be confusing, it should tell the user that it's loading.
  • The syncing interface could be more user friendly.
  • A good ROI because of less time spent organizing files

Do you think Box delivers good value for the price?


Are you happy with Box's feature set?


Did Box live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Box go as expected?

I wasn't involved with the implementation phase

Would you buy Box again?


Box is well suited for large projects with a lot of team members, jobs that include multiple companies or departments, and group projects that are constantly updated. It's also useful as backup storage for files that a user doesn't want to lose. Box seems less appropriate for [the] storage of private or sensitive information.