Amazing program with great customer service
December 04, 2021

Amazing program with great customer service

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

BQE Core

Overall Satisfaction with BQE Core

I use the program to track my time through our various different projects. It allows us to accurately track all hours being submitted under each project for easier billing and progress reports to show our clients. We are an architectural company that works within both the private sector and public and this program permits us to track overall time, cost, etc. as the scope of our projects change.

Pros

  • Accurately produces reports for cost
  • Allows for progress tracking for multiple jobs
  • Individual customization allows for ease of use for each employee

Cons

  • Updates tend to reset permissions
  • Customizing could be made a little more user friendly
  • Release updates in small packages instead of larger updates
  • Better tracking means better billing
  • Ease of use helps with time being spent on the program
  • Progress reports allow for overall better task management
Customer service and ease of use is better than a previous program I used at another business

Do you think BQE CORE delivers good value for the price?

Yes

Are you happy with BQE CORE's feature set?

Yes

Did BQE CORE live up to sales and marketing promises?

Yes

Did implementation of BQE CORE go as expected?

Yes

Would you buy BQE CORE again?

Yes

It is frustrating having to redo permissions after a big update has been done.
Amazing customer service! Issue is usually resolved the same day.
I highly recommend this program. We are an architectural company with multiple projects in both the private and public sectors. Organization is great and customer service is incredible. Tracking time for each project and all its phases allows for more detailed reports for our clients and a better understanding for us on the pace and progress of our work.

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