BrightHR user experience
April 29, 2025

BrightHR user experience

Anna Green | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BrightHR

Attendance management, contract/employment info, elearning, org chart, give praise, have trialled the new performance functionality, sending notifications, and use the document library,

Pros

  • Leave management
  • Visibility of teams and reporting lines
  • Elearning

Cons

  • Adding sickness categories (e.g. underlying medical condition v/s cold/flu/sickness and more analysis of sickness absence trends/analysis to aid, returns to work, MI etc.
  • Would like to be able to view the whole of the org chart for saving as a pdf or printing off
  • Being able to select teams, individuals to send notifications to
  • Removes administration costs for employee management
  • Strengthened our documentation and associated employment law compliance
  • Improved access to low cost L&D elearning
Largely easy to use, sometimes get stuck with where to find what I need in settings, when setting up new employees, managing team information and company wide settings
Bright HR is much more interface friendly and easier to use. However, the sickness analysis EWAssist provided was very good, such as what days sickness occurs, overlayed with previous years, how many days, by person or team, most common absence type, useful for performance management at the click of the button, without having to manually crunch the information.

Do you think BrightHR delivers good value for the price?

Yes

Are you happy with BrightHR's feature set?

Yes

Did BrightHR live up to sales and marketing promises?

Yes

Did implementation of BrightHR go as expected?

Yes

Would you buy BrightHR again?

Yes

Easy for employees to book holiday on their phone and see conflicts to ensure sufficient staff on shift, with little management effort. Adding mandatory leave for Christmas shut down, training plans for elearning so managers are more involved.

BrightHR Feature Ratings

5.0
Employment history
7
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
3
Not Rated
Reimbursement management
Not Rated
9.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
7
10.0
Update personal information
10
View company policy documentation
10
Asset Management ()
Not Rated
8.0
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
9.0
Notifications and Alerts
9

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