Brightmine (XpertHR) - A Great Support for HR Professionals
July 04, 2024

Brightmine (XpertHR) - A Great Support for HR Professionals

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

We have used Brightmine (formerly XpertHR) for many years and it is our first port of call when we are updating our policies or looking for guidance on recent legislation, tribunal cases and case law. It has proved to be an excellent resource for our wider People Team and the advice line is a useful additional resource. We regularly review our policies and standard template letters using the wide range of resources and documents that are available.

Pros

  • Template policies and letters
  • Recent case law updates
  • Training material
  • Search functionality

Cons

  • Cost may exclude some SMEs
  • Could include a live chat facility /AI
  • Document creation functionality would be useful in addition to the downloadable templates
  • It has reduced the necessity to outsource certain tasks/issues
  • More consistency with our policies and templates
  • Hard to put a number on it but we will be paying less for external advice and spending less time doing so
We will now have a more comprehensive set of policies and improved levels of knowledge amongst HR Teams and managers. Our team are now updated more regularly and consistently as to the latest legislation and wider thinking about a variety of HR topics. Whilst Brightmine cannot be a substitute for competent and experienced HR professionals it has definitely improved our ability to be compliant and up to date.
We use Brightmine as our first port of call for keeping up to date with most of our HR documentation and policies.

It is great at making sure that legal and regulatory compliance is taken care of but we balance that with the fact that our People Team and our documentation needs to take account of our company culture.
Has a more comprehensive set of documents and reference material and more template policies etc.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

It is great for our wider HR Team members at all levels providing material suitable for entry level practitioners as well as for those that have years of experience as in the sector.

It is less useful for operations where teams deal with multiple cross-border and multiple international issues as it will not cater for all the nations that you may be exposed to.

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