Review for Brightmine.
July 09, 2024

Review for Brightmine.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

We use this as our platform for templates and updates for the HR team. It's convenient when something outside of standard practices comes up. Most templates that I need can be found and are easily adaptable to the situation we need to use them for. I also find the benchmarking on sickness and turnover necessary when comparing ourselves to others.

Pros

  • Templates for HR letters.
  • Benchmarking key data.
  • Basic Policies and Processes.

Cons

  • Sometimes they can be a little slow to reflect the external market.
  • Minimal account manager contact.
  • Would be good to see some networking/discussion groups.
  • Saves on time to research.
  • Ensures best practice.
  • Swift platform to find resources.
We haven't used the platform for compliance.
There are news articles and updates available. I tend to find that you can find a lot of information all in one place, whereas, without the platform, we would be researching on multiple websites. It has come in handy to add in some last-minute benchmarking or practices. When I had new team members access it, they found it very useful.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

No

Would you buy Brightmine again?

Yes

It is good for general basic templates; they align with ACAS best practices but need to be adapted to your organization's style. I wouldn't use this platform for salary benchmarking as it doesn't give the data we need. Having more contact/interaction on best practices/webinars would be great.

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