Brightmine - a can't live without product for HR Consultants!
March 04, 2025

Brightmine - a can't live without product for HR Consultants!

Britney Beck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

I use Brightmine to stay up to date on the numerous employment laws in effect at the federal level and across the U.S. The product not only gives me one place to go to review employment regs, but it also explains them and helps me to have a better understanding without the time required for research using multiple sources. I also find value in the drafted policies, letters, and forms. As a consultant, this product reduces my worktime, and allows me to be more efficient.

Pros

  • Legal Timetable
  • Well written policy templates
  • Comprehensive employment law guide
  • Variety of resources I need (job descriptions, policies, letters, templates, trainings).

Cons

  • Frequent technology issues - the system will not be available and I get an error code. This is not good when I need to find information right then. I feel concerned when this happens because I pay a lot for the product and I expect it to be available when I need it.
  • Brightmine reduces the time it would take me to research certain items on my own. As a consultant, this increases my capacity, allowing me to take on additional clients and increase my revenue.
  • Using Brightmine saves me from needing to hire someone to help me perform research or to help me stay up-to-date on changing laws. Although I pay for the service, it is at least 80% less than an employee would cost.
My company currently uses the HR & Compliance Center product through Brightmine.
This product reduces the time I spend on research. This in turn increases my capacity to take on additional clients and increase my revenue.
I have only reached out to support once, and it was because the website was giving me an error and would not display any information. I emailed tech support who sent me a link to the UK site to use. This was not helpful since I am in the U.S. I was able to access it at a later time, but this is one area that Brightmine can improve. I get a page error too frequently for a product that is paid for.
Brightmine is more comprehensive regarding the information and resources available for employment laws at the federal level and in all states. I access Brightmine daily, and find more relevant resources on Brightmine than on any other website. Other sites are good for articles and some resources like job descriptions and templates, and I find it is helpful to use multiple resources for some things, but if you need something that explains each law and gives guidance on how to apply it, Brightmine is the best option.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

Brightmine is a great product to help you stay up-to-date on employment laws. I frequently use the Legal Timetable and the Employment Law Guide. I have also found valuable use of letter/form templates and trainings. As a consultant, it is important that I have access to relevant information when I need it, and although I use various sources, I have found Brightmine to be the most comprehensive, and knowing that it is maintained by labor attorneys gives me confidence in the information on the site.

Comments

  • Suellen Wang | TrustRadius Reviewer
    Hi Britney, We are thrilled that you’ve been enjoying your journey with Brightmine. Our sincerest hope is to help our customers accomplish their HR goals. Your feedback has demonstrated that it does, and we truly appreciate your participation! We always welcome customer feedback, so please do not hesitate to contact us at customeradvocacy@brightmine.com if you need support from our team or if you are interested in learning more about our customer advocacy program. Thank you! Brightmine

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