Brightmine: The Legal and Employee Handbook Resource You Didn't Know You Need
March 12, 2025

Brightmine: The Legal and Employee Handbook Resource You Didn't Know You Need

Paula Staudt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

We use Brightmine for all of the legal resources and information it provides on its main platform. I receive email updates to law and regulatory changes which are very helpful and I have employees in 30 states and I cannot keep track of all of that on my own. I rely on Brightmine for that information. We also use Brightmine for creation and updating of our employee handbook. Again, it helps us keep abreast of changes in the law that affect the content within our handbook.

Pros

  • Keep me informed of regulatory changes
  • Has great matrices on a per state basis for multiple regulatory topics, such as payment of final wages, etc.
  • Provides resources such as labor law posters for updating
  • Has a great handbook tool for creating and updating handbooks with well written policies that are easy to edit and customize.

Cons

  • I wish it was easier to add or remove states to my license without having to go through Brightmine account people. When I have people living in multiple states and I add that state to my account, then I have to reach out to someone to remove that state when they leave.
  • I find the handbook tool to be a little clumsy, but it does work well. There is just a lot going on in that portal.
  • Reduced legal expenditures -- I didn't have to pay lawyers to make a handbook for me.
  • First point of reference for legal questions
  • Reduces our risk and ensures we make the right legal decisions.
  • Easy to research and find content using the search function of the home page dashboard.
HR & Compliance Center and Automated Handbook Management
Makes my job much easier. I don't have to use multiple vendors for related information and processes.
Helpful. They listen to feedback and try to communicate to the product development team for improvements.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

It is an invaluable tool if you don't have in house counsel and you don't want to always be contacting outside counsel for information. The resources in the platform cannot be found anywhere else. You don't get this level of content from SHRM, and I feel confident with the information because I know it is a legal entity that runs the platform, not an association.

Comments

  • Suellen Wang | TrustRadius Reviewer
    Suellen Wang
    (Vendor Representative) commented 9 months ago
    Dear Paula, We are thrilled that you’ve been enjoying your journey with Brightmine. Our sincerest hope is to help our customers accomplish their HR goals. Your feedback is highly valued, and we truly appreciate your participation! We always welcome customer feedback, as it helps us continue improving our products and services to ensure a better user experience for you in the future. Therefore, please do not hesitate to contact us at customeradvocacy@brightmine.com if you need support from our team or if you are interested in learning more about our customer advocacy program. Thank you! Brightmine

More Reviews of Brightmine

  1. Home
  2. HR Compliance Software
  3. Brightmine Reviews
  4. User Review of Brightmine