Brightmine - HR & Compliance Center
March 13, 2025

Brightmine - HR & Compliance Center

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

We are currently subscribed to the HR & Compliance Center which offers support and resources, expertise and guidance to revolutionize our HR processes and people strategy. Our HR team regularly uses Brightmine's comprehensive state charts and informational webinars to stay on top of the latest additions and updates in the compliance space.

Pros

  • Provides up-to-date state charts for important compliance matters such as paid sick leave and final wage payment requirements
  • Offers informative and helpful webinars to dive deeper into wage & hour
  • Offers cost-effective solutions with high impact with respect to templates, letters and other tools utilized by HR professionals in their daily scope

Cons

  • We recently experenced intermittent system errors with the HR & Compliance Center which disrupted access for a short period of time. However, Brightmine clearly communicated the issue and provided updates throughout the process.
  • I would like for the state charts to have accessible links to all the forms and information referenced within the export. Occassionally, I have found the links to error or lack links/references.
  • I would like to see more webinars with industry experts as I find them to be insightful and helpful
  • I do not have any hard numbers to share but I know the comprehensive resources and tools regarding leave and pay requirements delivered in the 50 state chart format have been incredibly helpful in saving time and ensuring compliance
  • Brightmine's Compliance Resource Center is easy to navigate, user friendly and offers all the compliance related information necessary to stay on top of the changes for a national employer
  • I am certain that Brightmine's tools and resources has significantly mitigated risk by their clear and easy to navigate options
HR & Compliance Center
I am responsible for regulatory changes that impact our organization.
I have not had a need to work with the customer service experts at Brightmine.
We use multiple products for our needs

Do you think Brightmine delivers good value for the price?

Not sure

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Brightmine go as expected?

I wasn't involved with the implementation phase

Would you buy Brightmine again?

Yes

Compliance has been the primary focus for our team's use of the Brightmine platform. There is not a platform that I am aware of within the Brightmine site that allows for HR professionals to ask questions and/or discuss their questions/concerns with feedback from either industry experts or other HR professionals so I will reference SHRM for those matters.

Comments

  • Suellen Wang | TrustRadius Reviewer
    Dear Reviewer, We are thrilled that you’ve been enjoying your journey with Brightmine. Our sincerest hope is to help our customers accomplish their HR goals. Your feedback is highly valued, and we truly appreciate your participation! We always welcome customer feedback, as it helps us continue improving our products and services to ensure a better user experience for you in the future. Therefore, please do not hesitate to contact us at customeradvocacy@brightmine.com if you need support from our team or if you are interested in learning more about our customer advocacy program. Thank you! Brightmine

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