Broadvoice delivers!
October 28, 2024

Broadvoice delivers!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Broadvoice

Broadvoice has provided our firm with consistent quality for years. Our offices use Broadvoice's b-hive communicator service for multiple points of contact and have always been satisfied with the price, responsiveness and ease of use. I would definitely recommend Broadvoice as a VoIP provider based on the experience I've had using their system.

Pros

  • Ease of use
  • Quick phone replacement turnaround
  • Excellent Phone Monitoring Service

Cons

  • I've had no issues with this service
  • Amazing service at a reasonable cost
  • Savings across the board have had a positive ROI for our firm
  • Voice quality to cost is second to none
No other phone service has provided the ease of use and fast and courteous communication and problem solving that Broadvoice offers.

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

Price, service and quality are unparalleled compared to competitors

Broadvoice | GoContact Feature Ratings

9.0
Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
9
9.0
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Business SMS/External Messaging
9
Voicemail Transcription
9
10.0
Mobile app for iOS
10
Mobile app for Android
10
9.0
High quality audio
9
High quality video
9
9.0
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
9.0
Desktop sharing
9
9.0
Live chat
9
9.0
User authentication
9
Participant roles & permissions
9
9.0
Centralized communications management
9
Team messaging
9
Team document sharing
9
Call and meeting analytics
9

Comments

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