BrowserStack review
October 13, 2025

BrowserStack review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BrowserStack

Use to manage the many test case scenarios. Good for seeing what is automated and what isn't. Helps divide test cases between multiple testers, compared to having a all the test cases just listed on a ticket. Can share test cases easily between tickets, resuing them and such. Overall very helpful

Pros

  • Managing test cases
  • Checking for automation coverage
  • Sharing test cases

Cons

  • Loading a case or folder inside many subfolders doesn't open those subfolders which is really annoying
  • Easier reporting for things like % of tests in a folder are automated
  • I think the template for bulk upload has some fields that are named differently or aren't used?
  • Tracking automation progress
  • Sharing of test cases
  • Bulk upload
  • It's made checking test runs much easier
  • We've lost some test evidence (images not saving correctly)
  • Increased visibility on thoroughness of tests
What was actually tested in a ticket? Sometimes it was unclear which scearnios had been covered. Now that information at hand. It also helps us in cases where a single feature might need constant retesting with the same scenarios. Instead of finding the previous run, copy pasting, and removing the evidence, we just start a new run.
  • Test Management
As mentioned previously, it allows us to easier track progress of testing, progress of automation, and reduces manual effort for documenting our test evidence.
I've never used any competing products before.

Do you think BrowserStack delivers good value for the price?

Not sure

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BrowserStack go as expected?

I wasn't involved with the implementation phase

Would you buy BrowserStack again?

Yes

It would be higher, but there are a couple frustrations. Such as the one I mentioned earlier. In case you can't see my earlier answers, I'll re explain. If I bookmark a test case folder, it will show all the cases in the folder, but the folder structure on the left will be all collapsed meaning I have to manually dig for the folder if I want to see it's sibling instead.

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