BrowserStack

Score8.4 out of 10

597 Reviews and Ratings

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BrowserStack

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What is BrowserStack?

BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.

Categories & Use Cases

Media

1 / 6

#1 most frequent

Professional, Scientific, and Technical Services

25.4%

1,257 installations of 4,943

“The ROI of using BrowserStack is that we don't have to purchase every operating system or mobile device to perform our testing.”
— Senior Quality Assurance Engineer, Clarivate (1001-5000 employees)

#2 most frequent

Information

19.1%

944 installations of 4,943

“It helps to eliminate the need for maintaining a physical devices lab which save lakhs of money”
— QA Engineer, Squareboat (51-200 employees)

#3 most frequent

Finance and Insurance

12.1%

596 installations of 4,943

“concerns about subscription costs for small teams”
— Wow Automation Specialist, NatWest Bank (10,001+ employees)

Wayne Teran View profile

Data Analyst in Marketing at LifeWave (51-200 employees employees)

Use Cases and Deployment Scope

We use it quite often to QA new website features/pages before launch. Our demographic prefers certain devices and browsers, and we want to make sure everything is as smooth as possible before releasing to the masses. We also use it to replicate bugs for troubleshooting, because (of course) we don't have immediate access to every system, device, etc.

Pros

Browser Testing
Mobile and Desktop Testing
System (OS) Testing

Cons

UI is a bit busy
Other internal products could be promoted less
More seats on licenses

Most Important Features

Location Settings (VPN)
System/Device Testing
Automated Testing

Return on Investment

Our small team can do more
We don't need employees in every region
We spend less time bothering developers/IT

Alternatives Considered

Chrome DevTools

Other Software Used

Amplitude Analytics, Google Analytics, Asana

Chris Trudeau View profile

Head of Engineering Operations in Information Technology at Informa PLC (10,001+ employees employees)

Use Cases and Deployment Scope

We primarily use the Live, App Live, Accessibility Testing and Percy for testing purposes across our estate. This is segmented across a number of different platforms we support within our support division. We are starting to move more into the testing automation space, however we still use other tools for that purpose.

Pros

Excellent live testing to simulate functionality across a variety of devices, operating systems and devices.
Good AI capabilities within Percy to help automate visual tests which speeds up QA and regression testing.
Provides a variety of testing tools and functionality in one suite of products which makes it easier to manage users and access.

Cons

For large organizations, any improvements that can be made to manage licenses and access controls would be helpful.
Integrate performance/load testing to replace other tools like Blazemeter.
Make it easier to migrate testing frameworks from other applications like TestRail and at a competitive cost.

Most Important Features

Live Testing for GeoIP based troubleshooting
Percy for visual testing
Mobile application testing

Return on Investment

Providing a comprehensive tool kit makes it easier to manage efficiently
The more we can automate, the more we can tend to future development and improvements

Alternatives Considered

TestRail

Other Software Used

TestRail, Hotjar, Kameleoon, VWO

Venkatesh Dharmaraj View profile

Senior Automation Test Engineer in Engineering at Everi (5001-10,000 employees employees)

Use Cases and Deployment Scope

We primarily use BrowserStack for cross browser testing and cross device & mobile testing.The main business problems which we are addressing using this tool is that we are able to test our application performance on real mobile devices not just emulators and validating the responsiveness and behaviour on different screens.Apart from that we are also able to emulate certain applications in Windows XP emulator( to test the applications running on old IE9 browser for few products of ours)

Pros

Provides well set up emulators for mobile testing
Provides the complete setup for cross browser testing needs
Test locally hosted or staging apps in BrowserStack Local

Cons

Can improve the readabality of the UI interface for clear understanding
Can include Desktop Automation features
Can improve the performance side of the tool for bulk testing
Can improve the number of parallel tests which can be carried out in the license plan

Most Important Features

Cross browser compatibility
All Mobile Emulators supported
Test on Real mobile device supported
Different version of any browser supported

Return on Investment

75% ROI is achieved using BrowserStack specifically on Mobile testing needs on diferent emulators
Cross Browser Testing is also huge positive on ROI front
Negative impact is license cost is somewhat on higher end so can provide license to entire team

Alternatives Considered

Katalon

Other Software Used

Postman, Katalon, Playwright

Rakesh Sharma

Staff SDET in Quality Assurance at Cint (201-500 employees employees)

Use Cases and Deployment Scope

I am a staff SDET engineer, and we had an issue with not having a centralised place for storing all the test cases. So we contacted the team, obtained licensed versions, and eventually fixed the problem of sharing test cases among all team members. Another issue was that we want tiered licenses for read-only and full usage, so we can cover the entire team in looking into the TCs. It is one of the best tools I have used so far for test case management, with many advanced use cases to support. Had 1-2 basic feature misses as well, but that should not stop anyone from getting this tool.

Pros

Good Test case management.
Well structured access level for full user and read only user.
Good Integration with JIRA and support of many other integrations.
Good AI support as well.

Cons

Duplicating the TC. Its very tedious step for now if we want to do.

Most Important Features

Tiered Structure of users.
TC management.

Return on Investment

Releases are very well documented now based on automation results.

Alternatives Considered

Tricentis Test Management for Jira

Sushruth Ram

Finance Controller in Finance and Accounting at Ma Foi Strategic Consultants (CIEL HR group) (51-200 employees employees)

Use Cases and Deployment Scope

We primarily use BrowserStack to automate our workflow processes through the no-code automation feature that it provides. The prompts that we give to generate codes are very much simplified. Also, we use the website test management feature of BrowserStack to test the effectiveness of our website. Our Web Accessibility compliance is also greatly improved with the help of BrowserStack.

Pros

The prompts for the no-code automation is very much simple
It is very much efficient and easier to streamline testing and automation
The simple drag and drop mechanism while creating test platforms is very much useful for us

Cons

Integration with Slack is there, but integration with Microsoft teams is not that great
The dashboards sometimes feel rudimentary which can be improved
More help materials can be introduced to help first time users

Most Important Features

The visual and textual code validation is a very good feature
I like the drag and drop capabilities of the test creation module
The mobile app testing capability feature is also something that I like

Return on Investment

We have seen a reduction of overall errors by 75% after the introduction of BrowserStack
Our overall efficiency has gone up by 28% with the no-code automation
With this AI based platform, we are able to deliver and meet our goals in a much quicker time

Other Software Used

Conga CPQ, Microsoft Teams, Google Analytics

BrowserStack

What is BrowserStack?

Categories & Use Cases

Media

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Finance and Insurance

BrowserStack Reviews

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

Other Software Used

BrowserStack Alternatives