Stay Away from Buddy Media
October 15, 2013

Stay Away from Buddy Media

Paige Robertson | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Buddy Media (legacy)

Overall Satisfaction with Buddy Media

  • Buddy Media is an OK platform if you are managing multiple clients and seeing a bunch of traffic across all channels. It also has supports app development within the suite.
  • Platform is often down, I don't trust it and if we didn't have a contract with them I wouldn't use it. Support is ridiculously slow and it's often a challenge getting my "account manager" to respond to my emails in a timely manner. I feel like no one over there is very educated on the product aside from basic features and it is WAY too expensive for what it offers. Overall, I would never recommend this product to a colleague.

Using Buddy Media

Like I said, horrible customer service, way too expensive for what it offers and unreliable support.