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CallRail is a great tool !
May 29, 2021

CallRail is a great tool !

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with CallRail

CallRail primarily used by the sales team to track metrics for inbound calls for Google ads
  • Tracks the type of calls
  • Records the call
  • Shows graphical results
  • Tech support
  • The onboarding process is a bit clumsy
  • More detailed graphs of call flow
  • Tracking the amount of calls
  • Testing for google ads
  • Being able to use different phone numbers
  • Increased efficiency for sure
  • Proper budgeting verification for Google ads
  • Understanding the importance of inbound call behavior from prospects
We didn't really research any other products like CallRail, as they were recommended by our Google ads consultant

Do you think CallRail delivers good value for the price?

Yes

Are you happy with CallRail's feature set?

Yes

Did CallRail live up to sales and marketing promises?

Yes

Did implementation of CallRail go as expected?

Yes

Would you buy CallRail again?

Yes

HubSpot CRM, Adobe Acrobat Reader DC, Microsoft Remote Desktop Connection Manager (RDCMan)
In these days of so many spam calls, I think having something like CallRail is very important because it can help you weed through those type of calls and not waste time