Generally happy for the price point and our needs.
July 17, 2020
Generally happy for the price point and our needs.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Canto
Canto is being used as a way for the many organizations within our company to have a centralized and easily searchable library of our photos. Primarily it allows us to more easily search for specific photos that used to be disorganized in many separate folders.
- Easy/intuitive layout and general interface that allows users to search via a search bar or through a more traditional folder layout.
- Branding Customization.
- Customization of the tags/categories to our specifications (custom fields).
- Very responsive to feature requests and program is updated with new additions frequently.
- Curated views allow us to "sort" our photos in an order that makes most sense within an album.
- Technical support is very responsive to issues. Makes sure to follow up with you to make sure things are functioning correctly.
- Integration has been somewhat challenging figuring out how to get the searches to yield results in the specific ways we want.
- Wish there were more specific/fined tuned permissions for individual users beyond the main 3 levels
- Facial Recognition doesn't work that well and in fact we have stopped trying to use it. Sometimes the photos will be almost exactly the same (head shots for example) and it doesn’t recognize them as the same person or will misidentify. The interface when it comes to both applying and searching through names is also very clunky.
- The ai "smart tags" have not been relevant for our business since most of our photos are of events not products being sold. The smart tags identify things like "human" "clothing" "accessories" which has no relevance to what people of our company will search. We end up having to go in and put in the tags manually.
- Quite a bit of initial set up time learning how to get the system to do what we want it to.
- Less time spent searching for specific photos through hundreds of folders means we can more quickly provide our clients with their designs.
Do you think Canto delivers good value for the price?
Yes
Are you happy with Canto's feature set?
Yes
Did Canto live up to sales and marketing promises?
No
Did implementation of Canto go as expected?
No
Would you buy Canto again?
Yes