Carbonite Server Backup Review
December 22, 2016

Carbonite Server Backup Review

MORRIS WATSON | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Carbonite Server Backup

We are a new (May 2015) retail flooring business. We had, and still have, many issues to solve and manage in our business. I have had them for backup on my system at home with no problems. Turning over the backup task to them took a task off my back. I still have plenty!!

Pros

  • Quick notification of potential problems with files.
  • Excellent support with issues/problems.

Cons

  • I only have 1, but it is very important to me: we are a small company - 4 people - and none of us have much computer knowledge. When issues arrive that require communication we need less "techie" talk and more plain English.
  • As the owner, my main responsibility is to manage the back end of the business, sales, marketing and anything else needed!! Anything that I can turn over to a RESPONSIBLE party to handle frees up my time to devote to all these other areas.
[It is well suited for] small companies with high daily activity that needs to be saved.

Comments

  • Virginia Lux | TrustRadius Reviewer
    Hi Morris - thank you for your review as well as your thoughts on how to enhance your experience. We appreciate hearing from our customers. Best regards, Virginia Lux, Carbonite Customer Success

More Reviews of Carbonite Server