Catchpoint Review
January 19, 2022
Catchpoint Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Catchpoint
Catchpoint is used for monitoring external sites using the wide range of test nodes they have available. This gives a 10K foot level view of our sites from different ISP/geo locations around the globe to spot any issues customers may encounter. It can alert us as soon as an issue is detected which lowers the time to discover, time to resolve, etc.
- Works all over the world
- Alerts when issues detected
- Manual quick tests to check hot spots
- Lots of clicks to get to http response headers
- New UI is harder to navigate than classic UI
- Test nodes can have issues, especially in China, resulting in false alarms
- Positive
- Fewer outages
- Time saved
We were able to start using Catchpoint immediately upon initial setup. Results were flowing in for our various endpoints and we were able to spot issues almost immediately. The integration into our processes went very smoothly and we were able to quickly augment existing systems with the ultra-rich data provided by Catchpoint.
No other systems were used besides Catchpoint for this purpose. To date, we have been extremely satisfied with the level of service we receive from Catchpoint and have not seen a reason to look elsewhere. Catchpoint does everything we require, plus more. We are very happy with how it works and do not see a need to change.
Do you think Catchpoint delivers good value for the price?
Yes
Are you happy with Catchpoint's feature set?
Yes
Did Catchpoint live up to sales and marketing promises?
Yes
Did implementation of Catchpoint go as expected?
Yes
Would you buy Catchpoint again?
Yes