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Good product for Synthetic Monitoring
January 21, 2022

Good product for Synthetic Monitoring

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

Catchpoint is primarily used for its synthetic monitoring capabilities for transactional tests. It allows us to gauge the performance of predefined user workflows and determine the bottlenecks in each page load to determine areas for improvement.
  • Synthetic monitoring
  • Troubleshooting bottlenecks
  • No install monitoring
  • Screenshots often do not load
  • Transactions often show in the wrong steps
  • Cursor tracking in the UI is off
  • Reduced outages
  • Assisted with performance enhancements that saves employees' time
I am nearly always able to come to a resolution, however, any issues that require development effort often take months to resolve.
Once Catchpoint was chosen as our synthetic monitoring solution we were able to start deploying workflows immediately with the assistance of the Catchpoint team.
With Catchpoint, synthetic capabilities seem to be superior and the results are easier to understand.

Do you think Catchpoint delivers good value for the price?

Not sure

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

Catchpoint is well suited for synthetic monitoring. It is not as appropriate for checking availability and production support monitoring. Alerting is hard to understand.