Catchpoint Reviews

7 Ratings
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Score 8.3 out of 100

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September 12, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
Every time that I have required help from the support team, I have had quick and clear answers. They have helped me until I'm satisfied, even if this took several days or even weeks. The support is excellent for both, simple (like finding an option or functionality), and more technical and suited to complicated questions (like fixing a script). They offer different levels of support and different ways to contact the support team through chat, email, phone and calling (where you can also share your screen if it's necessary).
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What is Catchpoint?

Catchpoint, from Catchpoint Systems in New York, is a digital experience management solution that allows the user to proactively monitor, analyze & troubleshoot the performance of all digital services and the experience of end users, including customers & employees, wherever they are located. Additionally, Catchpoint custom monitors can be deployed in a variety of roles, such as VoIP monitoring, database monitoring, or for correlating customer sentiment with network and application performance.

Catchpoint Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Catchpoint?

Catchpoint, from Catchpoint Systems in New York, is a digital experience management solution that allows the user to proactively monitor, analyze & troubleshoot the performance of all digital services and the experience of end users, including customers & employees, wherever they are located. Additionally, Catchpoint custom monitors can be deployed in a variety of roles, such as VoIP monitoring, database monitoring, or for correlating customer sentiment with network and application performance.

What is Catchpoint's best feature?

Reviewers rate Support Rating highest, with a score of 8.8.

Who uses Catchpoint?

The most common users of Catchpoint are from Enterprises and the Computer Software industry.