Effective technology for showcasing efficiency.
Updated July 16, 2024

Effective technology for showcasing efficiency.

Dianna Gerlach | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

Wide range of monitoring and testing capabilities; even simple, fundamental capabilities. Test details for transactions are very crucial for incident response, and hence, HAR files or whatever data point is taken should be monitored continuously. Easy-to-use UI accessible from anywhere in the world, which enabled us to run our script from anywhere, but most importantly, we could track the history and patterns of our infrastructure or website that we were tracking.

Pros

  • Wide range of monitoring and testing capabilities.
  • Continuous monitoring of transaction details and HAR files.
  • Tracks history and patterns of infrastructure or website.
  • Easy-to-use UI accessible globally.

Cons

  • Slow and unresponsive performance.
  • Limited feature addition flexibility.
  • Issues with Single Sign scripts.
  • Need for replacement of equivalent functionalities from previous UI.
  • Recognizes and resolves issues.
  • Offers customizable alerting options.
  • Easy setup of monitors for separate teams.
The customer service is great and I was able to get excellent support, although it is sometimes delayed.
It is very easy to use and not complicated at all, so we were able to setup it quickly and also got a hold of it quickly.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

I recommend it because it helps on providing a detail understanding on how our application perform over a period of time as a result it helps us to improve user experiences. By using Catchpoint we are able to know some common problems and benefits business.

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