Catchpoint - Tool to identify problems
July 15, 2024

Catchpoint - Tool to identify problems

Shabaz Anjum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

We are using Catchpoint mostly to measure the performance of our web applications and endpoints to ensure the optimum performance with a lesser downtime, i am mostly working on the Administrative side, like to give access, to create divisions and add teams on it, to create service accounts so that our application team can create their workspaces to run their tests to monitor the nodes of their application for resolving the issues in no time with the proper RCA. The best thing of having the Catchpoint in our organization is, they are providing the real time monitoring of the web application like load times and API responses time along with the alerting mechanism that help you keep notified in case of any performance degradation. This helps us to maintain our web application, improve the user experience with all efficiency.



Pros

  • Catchpoint helps us to identify the issue in our application or user experience in the very first stage.
  • Catchpoint help us to dig into the problems with their charts to do the root cause analysis
  • Catchpoint also provides the feature of setting up the alerts and notified in case anything happens on the application load time or transactions.
  • Yes it definitely saved lot of our time.
  • Saving time results in saving of Costs of company.
Catchpoint is really user friendly tool, their navigation are super easy to interact and learn, it mostly takes a week to get me a proper hands on of the application for navigation and all, their UI is super clean
because Catchpoint help me solving by checking of the issues related to my web applications performance and it helps me in troubleshooting issues, if any occurred.It also helps to identify any upcoming maintenances of my application, so that we can prepare immediate action accordingly.
This is my first application in monitoring tools.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

I remember the few months back our one of the application is breaking their network intermittently, so we come to Catchpoint alerts page and the best thing about the alert tab is their filter option, you can use the filters to narrow down the search area and get the logs that at what time it was down and how many times.

We checked the alerts and charts on that page and find out it was the network connectivity issue on the application that time, it saved lots of our time to debug and search for long line of logs.

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