Celonis is great tool and made the process mining market understandable
June 22, 2021

Celonis is great tool and made the process mining market understandable

Ralf Wiesmann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We use Celonis to deliver complex process mining projects for customers across industries. Celonis helps to understand the process landscape and improve the efficiency of these processes.
  • User experience
  • Dashboarding and filtering
  • Wide variety of data connectors
  • Missing BPM capabilities
  • Collaboration capabilities are limited
  • Pricing makes it difficult to sell it in SME market
  • Strong revenue increase
  • Big opportunity in the US
  • Limited opportunity in SME market
Signavio is strong through its integrated product suite and is first choice for S/4 HANA transformations.
Mehrwerk as an add-on to Qlik has huge BI capabilities and an on-premises version that makes it attractive in case cloud use is forbidden.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

No

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

  • Well suited for process optimization projects
  • EMS capabilities and action engine are useful features
  • Less suited for DAP S/4 transformations, for example, because of missing BPM functionality