A Beginners Celonis Insights
January 31, 2022

A Beginners Celonis Insights

Steisi Manco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We have been implementing Celonis for several of our clients. We are currently working on building out our practice, so we are developing Sales Demos for our existing clients to prove the value of implementing Celonis.
  • Easy user interface when it comes to integrating data
  • Excellent training and support for new implementers
  • Robust analytics that are visually appealing to client
  • Service desk is vague and not helpful until it is escalated
  • Documentation available on the web needs to be more robust.. more blogs, discussions, etc
I have not used similar products.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

I would recommend the software for any client that wants more insights into their business process. If they are interested in deep analytics on an end-to-end process Celonis allows for clear visualization and analysis.