Celonis allows users to drill down into many dimensions
March 18, 2024

Celonis allows users to drill down into many dimensions

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We measure operators' performance and whether they are working for tasks they are assigned to with Celonis.
  • fast
  • flexible with data modification. (data pool can be edited directly)
  • constant development of features
  • many bugs
  • missing functionalities which are normally equipped in other BI tools
  • there is no connectivity among different assets especially action flows in terms of scheduling
  • there is more visibility in processes which saved time of process managers
I think the basic documentation is sufficient.
But if I need to more in depth, it's hard to understand only with the free documentation.
Celonis support is also not enough and it's always the case that we need to reach out to consultants.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

No

Did Celonis live up to sales and marketing promises?

No

Did implementation of Celonis go as expected?

No

Would you buy Celonis again?

Yes

Celonis is appropriate when dealing with a large amount of data and allows users to drill down into many dimensions. (Tableau is more suited for showing aggregated data.)

Celonis Feature Ratings

Data Connection
10
Process Discovery
4
Visual Process Representation
3
Process Variants
3
Performance Metrics
3
Process Mining Algorithms
4
Root Cause Investigation
4
Process Optimization
4