Transparency, new perspectives and many possibilities
Updated January 26, 2024

Transparency, new perspectives and many possibilities

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

The complexity of our
processes and the amount of data we work within our daily business is
constantly growing. The existing solutions alone are not enough to give us
insights into our processes with the necessary level of detail. Therefore, we
implemented Celonis for our P2P and AP process to create transparency about our
processes and KPIs. This enables us to expand our data basis and strengthen
fact-based decisions.
  • quick and well-presented analysis of large amounts of data
  • see the process from start to finish (with all its variants)
  • discover unexpected potential
  • Creating charts and dashboards requires coding and is therefore dependent on external consulting
  • Potential savings are not as easy to achieve as it might seem due to marketing
The information provided by Celonis is very helpful when it comes to the further development and possibilities of process mining. In addition to the extensive training courses that can be held in the Academy, the network with Celonis is also an enriching factor. In the endeavor to anchor Process Mining effectively, the exchange within the acquired network of Process Mining enthusiasts helps to obtain additional perspectives on the product and the possibilities.
Celonis provides us with a new way of looking at our processes. By seeing the processes from start to finish, we can better assess the
connections between a large number of activities and thus use this
information to also support collaboration between stakeholders.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Celonis provides us quickly with user-friendly and very detailed
information about our processes and KPIs, which we can then analyze down to the
individual case. This transparency creates a basis for fact-based
decision-making. However, it takes a lot of time and resources to add value.

Evaluating Celonis and Competitors

Celonis Implementation