Celonis Review
March 29, 2024

Celonis Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

At this moment we use Celonis more in an ad hoc way.
Confirm assumptions, identify if we have bottlenecks in a specific process, measure lead time.
In the past we used Celonis to track "delayed" goods receipts by informing users via a mail notification (not via Celonis as our "users" don't have the acces to the system).
  • Standard apps
  • KPI display
  • Process analytics
  • Data plug and play -> always need very technical people to help out
  • Real number (objectifying)
  • Pain point identification
Yes, used cases and sessions are inspiring.

Do you think Celonis delivers good value for the price?

Not sure

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Well suited for change scenario's and rework scenario's.
Happy flow identification.

Celonis Feature Ratings

Data Connection
4
Process Discovery
8
Visual Process Representation
8
Process Variants
9
Root Cause Investigation
7
Process Optimization
7
What-if Analysis
7
Process Compliance and Audit
5