Make Everyone Happy With Centrify
July 19, 2016

Make Everyone Happy With Centrify

Daniel Czuchra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Centrify Identity Service

We are using Centrify across our entire company. Centrify solves several problems in our organization. First it helps improve our security by creating a secure, easy to use user authentication service across applications that would have previously required separate login credentials. This allows our users to only remember one password for multiple applications, reducing the possible security risks of password reuse and credential sharing. Centrify helps our IT Support staff by reducing the number of support calls for password management. Centrify also provides excellent credential management for our *NIX users as they often do not use Windows machines.
  • Centrify does an excellent job of supporting multiple platforms. Windows, Macs, Linux, iOS and Android are all well supported.
  • Ease of use. Centrify is easy and self explanatory for our users. Centrify is also great at integrating non SAML or LDAP systems into its service.
  • Centrify does a great job at uptime. The uptime provided is outstanding and ensures our users can always access their systems anywhere.
  • Centrify support could use more transparency in its actions. I've made provisioning changes and been burned in the past by them.
  • Centrify could support more browsers to integrate apps with.
  • Centrify could provide a user focused education platform to help users understand what CIS is and how it helps them.
  • Centrify has reduced the number of and time spent on password reset tickets
  • Centrify has improved security by cutting down on password reuse and easily integrating 2 factor auth into the system.
  • Centrify has not been able to integrate with every specialized system, still requiring separate passwords.
OneLogin and Okta provide similar experiences, but OneLogin is less mature than Centrify. Their Mac and Windows management suites are still in a beta phase are cannot be deployed en masse to our user base. Okta is more expensive and does not have the security compliance. LastPass Enterprise does not scale and is clearly and excellent personal service that is trying to compete with more robust and enterprise focused products.
Centrify is great in most organizations that do not have the resources to build their own SAML/ADFS authentication platform. It allows for the quick rollout and integration of SAML, AD, LDAP and more applications into the environment. CIS may not be appropriate in use cases where there are a large number of proprietary login methods or systems that require their own 2 factor auth mechanisms.