Centrify good but has room to improve
July 19, 2016

Centrify good but has room to improve

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Centrify Identity Service

We use it solely with Office 365 to replace on premise DirSync. It gives us a SSO for Office 365 and auto license provisioning.
  • Does well with SSO for Office 365.
  • Mobile device management seems to work pretty well.
  • It seems like features break or change on a somewhat regular basis and there is a disconnect with internally with Centrify with these ongoing changes regarding best practices for setting up and configuring Centrify.
  • Would love to see impersonation feature under admin portal to be able to troubleshoot user logins. OneLogin currently has this feature and comes in handy.
  • The cost is pretty affordable as it is competitive with other SSO solutions, so no financial impact.
  • The few issues we've had with Centrify have caused our company and users a lot of problems and inconvenience and caused our upper management to not use Centrify for other SSO apps we would maybe license with Centrify.
I was previously a OneLogin customer and even though Centrify has a lot more features, I'd have to say that my experience with OneLogin versus Centrify has been a lot better overall.
We have had a few instances where functionality that was working with Centrify, all the sudden does not anymore with us not making any changes to the Centrify portal. When it's working though, it seems to work fine.