Centrify good but has room to improve
July 19, 2016
Centrify good but has room to improve

Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Centrify Identity Service
We use it solely with Office 365 to replace on premise DirSync. It gives us a SSO for Office 365 and auto license provisioning.
Pros
- Does well with SSO for Office 365.
- Mobile device management seems to work pretty well.
Cons
- It seems like features break or change on a somewhat regular basis and there is a disconnect with internally with Centrify with these ongoing changes regarding best practices for setting up and configuring Centrify.
- Would love to see impersonation feature under admin portal to be able to troubleshoot user logins. OneLogin currently has this feature and comes in handy.
- The cost is pretty affordable as it is competitive with other SSO solutions, so no financial impact.
- The few issues we've had with Centrify have caused our company and users a lot of problems and inconvenience and caused our upper management to not use Centrify for other SSO apps we would maybe license with Centrify.
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