Leading the Pack in Innovation!
September 06, 2018

Leading the Pack in Innovation!

Margaret Clements | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Ceridian Dayforce HCM is currently being used by HR, Payroll, Department Managers and Supervisors. Our goal is to implement self-service for all employees to use. We purchased Dayforce because of the fact that it is an all-in-one software solution and we wanted to have more transparency in regards to analytics and managing business needs.

Pros

  • Dayforce is hands down the leader of innovation when it comes to HCM. They think creatively and use customer feedback to improve their system.
  • They have excellent customer resources.
  • Their system is all-in-one and live and on demand which is crucial when you have so many things in motion.

Cons

  • Implementation: They need more seasoned / senior consultants to help customers during implementation. Very limited resources in regards to implementation support.
  • Security could improve in regards to how granular it can go. Right now, you can't nail down security based on a Pay Group and I would like to see that happen.
  • Professional Services could be a little quicker and more accessible. It seems that a lot of the professional services are in other time zones which makes it difficult to get projects completed quickly.
  • We do not have to use paper attendance cards any longer for attendance tracking. Dayforce has great attendance management.
  • Quicker payroll processing has increased payroll productivity greatly and has reduced processing time by half.
  • The fact that we do not have to log into more than one database to manage time and payroll is a huge time saver which directly affects our gross profit.
This is the first payroll solution that can handle California's OT and Alternative Work Schedule rules. Also, ACA reporting was a breeze last year and the ability to audit and see issues right away is relieving.
It has positively affected how we handle recruiting, onboarding, and timekeeping. If we need to see an overall picture of an employee's attendance and compensation, it can easily be seen in one section.
It is a time saver to say the least. We used to utilize 4 different systems for our HRIS and it was time-consuming and cumbersome. Every keystroke introduces the risk of data entry errors. Having an all-in-one reduces this risk and truly makes HR and Payroll much more efficient and accurate.
Overall, I am highly satisfied with Ceridian Dayforce. They see the future and are willing to make the changes needed to keep them ahead of the pack. Their Benefits, ACA, Payroll, WFM, Performance Management, Learning and Compensation modules are amazing. So well though out and work together so you can see the whole picture. The security and features could use some improvement.

Dayforce Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
6
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
8
Approval workflow
9
Balance details
6
Annual carry-forward and encashment
7
View and generate pay and benefit information
10
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
New hire portal
8
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

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