Some improvements - still more to go
October 23, 2018

Some improvements - still more to go

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We utilized Dayforce HCM for payroll, benefits, onboarding, recruiting, benefit file feeds, LMS file feeds, performance management system file feeds, gl.

Our system is utilized by all users in one manner or another.
  • Ceridian is great at updating their products.
  • They are expanding their support staff.
  • Ceridian updates/upgrades their product without proper support too often.
  • Trainings are not thorough enough and there is no customer specific training available.
  • Reporting is too technical . Not being able to call upon exact field names in reporting is hinderous.
  • Some efficiencies
We have seen some deficiencies between our old system and Dayforce.

We like having a one stop shop for most of what we're using but there are still improvements to be made.
The product is not very intuitive or user friendly.

Dayforce Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
9
Report builder
2
Pre-built reports
5
Ability to combine HR data with external data
5
New hire portal
8
Manager tracking tools
8
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated