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Not from HR
October 23, 2018

Not from HR

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Ceridian Dayforce is used by all employees. We love how easy Employee Self Service is to use no matter if you sit by a computer or work in the warehouse!
  • Ceridian wants to be your partner and wants you to succeed.
  • Ceridian employees are exceptional individuals who after a short time become your friends.
  • Ceridian continues to improve their products and push new things out in order to make clients lives easier.
  • Customer Support in my opinion needs more training.
  • Integration needs to be looked at as we and many other companies struggle with integrations. They are not programmed correctly and we spend hours on checking and rechecking them. Please, please fix it.
  • Unable to answer that question because i'm new to the company and Dayforce
I think Ceridian is little behind with few things, for example:
- Ultimate Software's Customer Support is very flexible and I could give access to parts of it where Ceridian's Customer Support is ALL or nothing
- Payroll Chat on Line is another thing that Ultimate has and that is monitored by Ceridian Payroll Exports. Payroll only has to chat with them to get answers quickly. It is the responsibility of the Ceridian Payroll Exports to open a ticket on behalf of the customer. How great is that!
- Reporting (Cognos Chat on line) is another great thing that Ultimate has and that is monitored by Ceridian Cognos experts - same as with Payroll the Ceridian Cognos experts open ticket on behalf of the company.
The are many others where I would propose for you to make changes/modifications to stay on top of it.

Dayforce Feature Ratings

4.4
Employee demographic data
5
Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
3
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
4
5.7
Pay calculation
7
Support for external payroll vendors
7
Benefit plan administration
5
Direct deposit files
5
Salary revision and increment management
5
Reimbursement management
5
5.0
Approval workflow
5
Balance details
5
Annual carry-forward and encashment
5
5.0
View and generate pay and benefit information
5
Update personal information
5
View job history
5
View company policy documentation
5
Employee recognition
5
Asset Management ()
Not Rated
5.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
4.8
Performance plans
5
Performance improvement plans
5
Review status tracking
4
Review reminders
5
Multiple review frequency
5
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
5.0
Corporate goal setting
5
Individual goal setting
5
Performance tracking
5
Recruiting / ATS ()
Not Rated