Dayforce Review
lindsay lauzon | TrustRadius Reviewer
October 31, 2018

Dayforce Review

Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ceridian Dayforce

We use Dayforce for our HR, Payroll and Time and Attendance. It is being used across the whole organization.
  • People is easy to navigate. When trying to find information on an employee including their position information, personal information, accruals, benefits, earnings statements, it is easy to navigate and to view in one page
  • Provides good reports. Most reports have all the necessary information. We use benefit census, employee changes and detail report for many of our managers and finance department.
  • Learning resources are available on almost all topics. Specifically I was able to find information on payroll and year end.
  • Payroll Process- calculating and validating is slow.
  • Can't enter future pay changes until payroll is processed even though there is an effective date.
  • Support representatives aren't always very knowledgeable. I feel like I have to guide them through more than they guide me.
  • Submitting and deleting forms. If someone submits a form to change an employees position and it has overlapping dates the system does not allow you to delete that form and therefore it creates duplicate timecards if it entails a department change
  • We have paid a lot of out of pocket expenses for things that were done incorrectly during implementation and are now being charged for. Our payroll calendar for one year was loaded correctly, however, it would seem that this should be linked to the payroll elections. The payroll election dates are off by a week and has caused many employees to pay more in benefits that they should have.
  • Onboarding feature makes it less time consuming for HR staff.
  • Acquisitions. We have went through a couple acquisitions. Based on the estimate we were provided and the work that would be done we ended up having to manually key 150 employees information due to Dayforce not having the capability to import all information.
Tax support sends notifications regarding state taxes. However there is a lot of work on our end to get the information to support.

Manages OT well.

Compared to other payroll providers it seems that the process for auditing 1095-C is more automated. You are also able to review months ahead of time for discrepancies.
Having all information under one portal is the most efficient way to use a HR system. Employees make changes and it comes to HR for approval and within minutes their information is updated.

Compensation changes can be instant when submitted and approved.
One application is the most efficient. I have worked for companies where multiple systems were used and it does not make sense why anyone would do this. Information flows from one area to the next and causes less room for errors.
Dayforce is not well suited to all organizations. There are a lot of hoops to jump through when assistance is needed. Specifically between tax and support.

Dayforce is well suited for smaller companies who don't have a lot of pay groups, PTO policies. Basics.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
5
Pay calculation
4
Benefit plan administration
6
Direct deposit files
10
Salary revision and increment management
6
Reimbursement management
10
Approval workflow
8
Balance details
6
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
7
View job history
9
View company policy documentation
9
Tracking of all physical assets
8
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
New hire portal
9
Manager tracking tools
9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9