Cubic Zirconia for the Price of a Diamond
April 27, 2021
Cubic Zirconia for the Price of a Diamond
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
It's used as our Payroll/HCM for our company so we have employees and managers and administrators all using the software. HR and Finance manager the system. We had hoped it would help with the amount of inquiries that we get for paystubs and other payroll and HR related requests, but the system isn't as user friendly as we thought and not compatible with all devices and browsers so we still do get a lot of calls/inquiries for help and requests for information. What we do is really unique, so it has been very difficult finding a software that can work for us. Dayforce has a lot of nuances as well so it's been a rough road for us.
- Payroll gets processed one way or another
- Employees can view their information on the app
- Time off requests can be actioned via email
- Customer Support, bring back dedicated account managers.
- Do not roll out new versions of the software until most bugs have been cleared. We are sick of being your guinea pigs. It disrupts our businesses!
- Need a straight forward tax site that is user friendly.
- It's minimal. We still have a lot of Band-Aids to make Ceridian Dayforce work for the kind of business we are.
We do not rely on Ceridian Dayforce for compliance. We use a legal team. Ceridian Dayforce actually refused to help with compliance when we had our implementation. Too much of a liability of them. That should have bene a red flag right there, but we had signed a contract and paid a lot of money.
We have added on iCIMS to help with our hiring and onboarding. It is supposed to flawlessly integrate with Dayforce, but we do have issues. WE also use external clocks for one of our teams and have issues with the scheduling with those flowing into Dayforce as well.
It's obviously nice to have a one stop shop, but it doesn't mean that it's perfect. We do have a few less administrative items as we consolidated this when we switched to Ceridian Dayforce.