Cubic Zirconia for the Price of a Diamond
April 27, 2021

Cubic Zirconia for the Price of a Diamond

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

It's used as our Payroll/HCM for our company so we have employees and managers and administrators all using the software. HR and Finance manager the system. We had hoped it would help with the amount of inquiries that we get for paystubs and other payroll and HR related requests, but the system isn't as user friendly as we thought and not compatible with all devices and browsers so we still do get a lot of calls/inquiries for help and requests for information. What we do is really unique, so it has been very difficult finding a software that can work for us. Dayforce has a lot of nuances as well so it's been a rough road for us.

Pros

  • Payroll gets processed one way or another
  • Employees can view their information on the app
  • Time off requests can be actioned via email

Cons

  • Customer Support, bring back dedicated account managers.
  • Do not roll out new versions of the software until most bugs have been cleared. We are sick of being your guinea pigs. It disrupts our businesses!
  • Need a straight forward tax site that is user friendly.
  • It's minimal. We still have a lot of Band-Aids to make Ceridian Dayforce work for the kind of business we are.
It's obviously nice to have a one stop shop, but it doesn't mean that it's perfect. We do have a few less administrative items as we consolidated this when we switched to Ceridian Dayforce.
Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning.

Dayforce Feature Ratings

3.1
Employee demographic data
5
Employment history
5
Job profiles and administration
3
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
1
Organization and location management
2
Compliance data (COBRA, OSHA, etc.)
3
2.3
Pay calculation
4
Support for external payroll vendors
1
Off-cycle/On-Demand payment
3
Benefit plan administration
3
Direct deposit files
3
Salary revision and increment management
1
Reimbursement management
1
1.7
Approval workflow
3
Balance details
1
Annual carry-forward and encashment
1
2.0
View and generate pay and benefit information
3
Update personal information
2
View job history
2
View company policy documentation
2
Employee recognition
1
Not Rated
Tracking of all physical assets
Not Rated
1.0
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
3.0
New hire portal
4
Manager tracking tools
2
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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