Item: Dayforce
Rating: 8
Author: Allison Dewberry

Use Cases and Deployment Scope

We are currently using Ceridian Dayforce across the organization, we use the Payroll and HR and Benefits module. We also have many of our upper management involved, editing time sheets, adding shift codes, approving employee time off etc. Also, employees are more hands on as well making any personal changes to their profile, such as address changes, tax changes (W4). Also, employees are able to view pay stubs online and W2.

Pros and Cons

I think Ceridian handles the online open enrollment for our company benefits extremely well! Also our onboarding process. Ceridian has saved time when it comes to open enrollment, such as now everything is paperless, our employees are able to make their own selections and physician choices, without signing so many papers. We (the company) are also able to store this information for auditing purposes, without risk of losing information, and making sure all areas of the benefits are covered.
I feel these are strengths because the onboarding process in companies is very important for new hire employees. The strength for Ceridian with on boarding is it saves so much time doing everything online, it also has little room for errors because employees are involved in updating or providing their own personal information themselves.
Another strength of Ceridian is being able to obtain so much information for the onboarding process, such as our employee handbook! This way our new hire orientation is done on online where new employees are able to view and accept various policies of our company online and this eliminates paper, errors, and more confidentially!

I would like to see the Ceridian Support improve more, and turn around time quicker. I experience when reaching out to Ceridian support that questions I ask always have to be researched and I always have to receive a call back. I would like if at some point questions could be answered during the call or transferred to a area that could resolve the issue on the same phone call. I work a lot with Payroll and sometimes there is no time for a return phone call, sometimes I need the answer right away.

Return on Investment

I believe it has decreased manual workflow, and [added] more efficiency.

Using Dayforce for Compliance

It certainly keeps us in compliance with state tax withholding and SUI, also multi-state overtime policies.

Impact on Decision Making

This has impacted our company a lot, it has brought more awareness to each individual user and also more understanding of each person's personal employment subjects( pay, benefits, vacation, etc.).

Alternatives Considered

I have learned more about other areas of HR, and also a lot on the technical side.

Other Software Used

ADP ezLaborManager, ADP Workforce Now

Likelihood to Recommend

Ceridian Dayforce is well suited in the time sheets and payroll process. For example, there are ways in the "Quick Entry" section where if you need to add a adjustment for pay or benefits you can add right away or as a client administrator you have the option to also edit the time sheet as well, so there is more than one option of doing something regarding adjustments.

I feel like in payroll the preparing of a manual check is somewhat complicated, if you are not using Ceridian checks. You have to enter manually on "checks" all the information that needs to be recorded on the employee's earnings, however if a termination date is input in the system, is it possible to cut off the earnings there? Possibly.

Future Success

Overall Satisfaction with Ceridian Dayforce