Overall Satisfaction with Ceridian Dayforce
Ceridian Dayforce is being used to manage the time of our employees and to pay them. We run a six-week summer program for children with special needs and Dayforce enables us to track staff attendance so that we can accurately pay our employees in a straightforward manner. Employees now get paid for when they start work - not for when they are supposed to start work. This has addressed the issue of staff arriving late or leaving early and being paid for that time. As a not-for-profit, we rely on public donations and this program allows us to do our part by being fiscally responsible with those donated dollars.
- Sets up rules so that employees can punch in early but not be paid until their shift start time.
- Automatically calculates holiday pay.
- Streamlines the payroll process and has reduced time spent on payroll by 50%.
- The program is complicated and it is not easy to create your own reports.
- There are many rules around how to make a change and if they aren't done in exactly the right order the change won't be made.
- The program is slow to implement changes - new employees or changes from terminated to re-hired.
- Reduced processing time for payroll which has been a huge benefit as our payroll is run 100% by volunteers.
- Ability to track tardiness of employees for performance review and re-hiring.
- Biometric scanning to avoid "buddy punching".
This allows us to automatically comply with BC Employment Standards by calculating holiday pay based on the hours worked. By paying employees based on the hours worked, the amount of time spent on manual calculations has been eliminated, and the accuracy of the payment has been significantly improved, thus increasing our compliance.
Because we are so rules-based and so small, the scheduling aspect has not been as robust as it could be. We use schedules and rules for our employees to punch in and out, but do not allow our employees to request time off (due to being a small 6-week program). I can definitely see how it could be used in a retail or unionized environment to quickly spot shifts that need filling; however, we do not use it for this.
We run a six-week program, and I think many of the issues I have come from that fact - I only use this program for 4 payroll runs per year, so I forget many of the rules and things that need to happen. If this were something used by a payroll professional on a regular basis the rules would become more automatic and probably the issues I face would not be faced by a full time, year-round user.