Law Firm perspective of use
Overall Satisfaction with Ceridian Dayforce
Dayforce is currently used firmwide as a personnel info/self service tool, WFM, open enrollment, onboarding and recruiting. Dayforce has allowed for us to automate several of our processes to significantly decrease the amount of manual hours of work is needed to take place.
Pros
- Highly captures a large amount of information.
- Highly intuitive if all rules are set
- Has several offerings for different areas
Cons
- Too costly
- Not enough time spent with customer service
- Luck of draw of who you get with customer service and if they know the area to be able to assist.
- ROI regarding WFM implemented - time savings of manual process
- Forecasted high ROI wWith enhancing automated process for Recruiting module
Unfortunately, Dayforce doesn’t speak to our pre-existing HRIS
Dayforce Feature Ratings
Using Ceridian Dayforce
650 - Time clock
time away
self service
time away
self service
8 - HR employees
- WFM
- Personnel info
- Benefits
- None yet
- Compensation
- Document retention
- E signatures
Evaluating Ceridian Dayforce and Competitors
Yes - Previous Ceredian software
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Positive Sales Experience with the Vendor
- Analyst Reports
Capabilities
Would have spent more time being surpported by the implementation consultant.
Ceridian Dayforce Implementation
- Implemented in-house
- I was not present for implementation
Ceridian Dayforce Training
- Online training
From what I’ve been told- this is NOT preferred
Configuring Ceridian Dayforce
Stay in test for a long time to continue support for as long as needed
Some - we have done small customizations to the interface - Not very easy- need to have an IT partner
Some - we have added small pieces of custom code - Not very easy to navigate
Ceridian Dayforce Support
Pros | Cons |
---|---|
Problems get solved | Poor followup Need to explain problems multiple times Slow Initial Response |
No - Need more info on this
Changing a rule in WFM, speaking with a very knowledgBle customer service employee who was able to walk us through all steps without costing an additional fee.
Using Ceridian Dayforce
Pros | Cons |
---|---|
Convenient | Unnecessarily complex |
- My HR
- Reporting
Yes, but I don't use it
Ceridian Dayforce Reliability
Integrating Ceridian Dayforce
- LinkedIn
Haven’t finished process yet
- Selection.com
- Internal HRIS software
Unknown
Unknown
None yet
Relationship with Ceridian
Upgrading Ceridian Dayforce
Yes - Fairly smooth procesd
- Unknown
Comments
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