I love Ceridian Dayforce
December 13, 2022

I love Ceridian Dayforce

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We utilize Ceridian Dayforce for the time punching capabilities in the browser, on timeclocks, and on tablets. The Clock+ on tablets help our departments that do not have internet in their buildings. Some employees use Ceridian Dayforce mobile to punch in and out of the clock. These employees work in various locations in the county. We use Ceridian Dayforce's import capabilities to load in complicated Sheriff schedules and time away from work.

Pros

  • Punching
  • Reporting
  • Importing
  • Visualizations

Cons

  • Support
  • Faster hiring
  • Better reports
  • Faster turnaround on report changes
It helps make sure our employees are paid as they are supposed to be. Also, love the reporting on the time away from work. Just wish employees would be able to run their own time away from work report.
We got a department that used to do their payroll, schedules, and timesheets on paper over to the digital ages, which makes it easier on payroll to process their time.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dayforce go as expected?

I wasn't involved with the implementation phase

Would you buy Dayforce again?

Yes

I love the different clocking capabilities between clocks, tablets, and mobile, but I do not like that not all reports are on one screen. Also, I don't like the fact that forms cannot be filled out on Ceridian Dayforce mobile.

Dayforce Feature Ratings

9.7
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
9.2
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
Not Rated
8.7
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
9
9.7
View and generate pay and benefit information
9
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
9.5
Report builder
10
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Ceridian Dayforce

Government - Engineering, Recorders, Treasurers, IT, Sheriff, Conservation, Public Health, Veterans Assistance, General Assistance, Child Care, etc.
4 - Auditor skills; accounting, policies, reports for audits, payroll IT skills; reports, API, workflows, FTP, import & exports
  • Payroll
  • HR Mgmnt
  • Reports
  • APIs
  • Visualizations
  • Schedule imports
  • Hiring
  • More API features
Our organization seems to be very satisfied with the use of Ceridian Dayforce.

Evaluating Ceridian Dayforce and Competitors

Not Sure
  • Product Features
  • Product Usability

Ceridian Dayforce Implementation

I was barely involved in implementation other than some reporting work.
  • Third-party professional services
I believe we used TAM to help us get some things going and reports made.
  • Reports
  • Timesheets

Ceridian Dayforce Support

Since the support team has split into modules, it has seemed to go downhill. I have a ticket that has been open for over 2 months, and I barely get communication on it if I'm not checking in on it. When I do, I haven't got any progress or updates. There are times that the support team is very quick - this must be to known issues that are easy to solve. I just feel as if the team needs more work.
ProsCons
Quick Resolution
Knowledgeable team
Immediate help available
None
Not sure what that means. We do have some hours for special projects like user hub and API.
Yes - Yes, the Android mobile authorization issue was just fixed in R63 SP3.
There's a reporting tech - Michael - that really took the time on my complicated report with a formula to get it to work for me. He's the best support tech I've had so far.

Using Ceridian Dayforce

I feel like the system was easy to use, but I know some managers that have had issues with the timesheets and their employees.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • Report Builder
  • Imports
  • User Maintenance
  • Forms
  • Reinventing fixed format reports
Yes - It works well for punching in and authorizing. We need to be able to do more though, like forms and getting W2s on mobile.

Comments

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