Overall Satisfaction with Certify
We signed up for Certify to track our expenses better and more efficiently.
- They were willing to work on pricing before we signed up.
- Their system is outdated. The software could be good, but it seems they are not willing to update to get there.
- They use a 3rd party linking system which will result in you having to manually reconnect your cards to the system weekly, or your reports will not pull in transactions correctly.
- The way the users are set up, it makes no sense and has a very hard flow to things. You constantly have to ghost another user to approve expenses billed to a card that is added to your user.
- They are not a customer-focused company who is concerned with their product or how their customers are treated and focused more on filling their pockets.
- There was no ROI. We paid for something that did not work and are out the money. We hope the same does not happen to others.
Using Certify
12 - We had 12 users set up.