A great product for quickly capturing recurring revenue for your SaaS company
February 03, 2019

A great product for quickly capturing recurring revenue for your SaaS company

Andrew Humphries | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chargebee

Chargebee is being used throughout our organisation to manage our whole software as a service solution. We have only had the installation implemented for about 6 months, but already it has revolutionised how we charge our customers. The setup was very simple and we had the whole solution set up within a few hours.
  • Easy subscription management system. Pro rata amounts all automatically calculated etc.
  • Great customer service. We talked to them and had almost immediate responses.
  • Chargebee has great customer management. Click into a customer to see everything about them immediately.
  • Chargebee's cost is higher than expected.
  • One time when I tried to downgrade the plan to a cheaper plan, they took a few days to reply and eventually got me changed a few weeks later (after one more payment cycle).
  • Our ROI is still being measured. We have only been implemented for a short amount of time.
  • We have removed our old invoicing system and now automatically collect the SaaS revenue.
Great product for small SAAS companies wanting to get up and sorted in a short amount of time